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Google Apps to soon train users through Synergyse

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Google Apps Synergyse

To ease user experience on Google Apps, Google has acquired interactive training startup Synergyse. The new development is aimed to take Google Apps to an all-new level by providing integral training sessions for individuals and companies worldwide.

Cofounded by former Google employees Majid Manarpour and Alex Kennberg and India-born Varun Malhotra in Februrary 2013, Synergyse offers training on Google Apps that include Calendar, Docs, Drive and Gmail among others. The Toronto-based startup is claimed to have served over 400,000 individuals and 3,000 organisations. These figures would get bigger with the new move.

“By providing the right help at the right time,” says Peter Scocimara, senior director, Google Apps Operations, “Synergyse will help our customers with the critical task of change management in the enterprise, and bolster the training and support programs we already offer today.”

New integration to surface later this year

The original Synergyse Training will remain be available to existing users, and new customers can experience the support by downloading its Chrome extension. However, Google is in plans to transform the product into an integral part of the Google Apps offering sometime later this year.

“We are excited to announce that starting today Synergyse Training for Google Apps will be free, enabling all Google Apps customers to take advantage of our solution,” Synergyse co-founders write in a blog post.

Predicted to expand engagements through integral training support

Google Apps are so far used by more than two million paying users across the globe. But Synergyse is predicted to expand the productivity and communication portfolio as it already increasing 35 percent adoption across the available apps. This could also give more reasons to developers to opt Google’s cloud-based products for their online solutions.